Inside Sales Representative - Winston-Salem

Job Title: Inside Sales

Reports To: Branch Manager, Operations Manager, or Satellite Manager

Job Summary and Overview:

Generates revenue by soliciting and obtaining orders; understanding and interpreting technical requirements; providing technical information; developing accounts.

Principal Duties and Responsibilities:

• Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.
• Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
• Closes new accounts by answering telephone, fax, and e-mail inquiries; verifying and entering information.
• Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.
• Develops accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
• Maintains communication equipment by troubleshooting, reporting, and tracking problems.
• Maintains and improves quality results by following standards; recommending improved policies and procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Provides historical records by maintaining records on area and customer sales.
• Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

Meeting Sales Goals, Client Base, Closing Skills, Prospecting Skills, Technical Understanding, Building Relationships, People Skills, Data Entry Skills, Customer Focus, Professionalism, Motivation for Sales.

To apply for this position, please email your resume to Dillon Supply